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Media Mentions
Evolv Podcast, Fintech OS
As insurers double down on AI to outsmart fraudsters, a new battle is heating up – and the stakes have never been higher. In this episode of 𝐄𝐯𝐨𝐥𝐯, Scott...
Insider Intelligence
Debating the Future of Unstructured Data in Insurance Fraud – 8th May with Nuix & InsTech We’re delighted to get the opportunity to support Nuix and InsTech...
Fraud and Insurance
As we enter the second half of the 2020s, we’re facing into an unprecedented combination of internal and external pressures in how we manage fraud. How...
Insurance Innovators Fraud & Claims 2025
Matt Gilham, Director will be chairing the Fraud Stage Session Two (Staying one step ahead of the modern fraudster) and Three (Counter-fraud in the digital...
Supporting CPD Learning Across The Insurance Sector
We’re delighted to have supported and now see the launch of the innovative and accredited learning platform Insurance Knowledge Hub. As one of a handful on...
Discussing the Value of Fraud Risk Management
Modern Insurance Magazine #69 is out. And in this month’s edition we’re talking about all things risk. Picking up on the Christmas just gone we’re talking...
Articles
Evolv Podcast, Fintech OS
As insurers double down on AI to outsmart fraudsters, a new battle is heating up – and the stakes have never been higher. In this episode of 𝐄𝐯𝐨𝐥𝐯, Scott...
Insider Intelligence
Debating the Future of Unstructured Data in Insurance Fraud – 8th May with Nuix & InsTech We’re delighted to get the opportunity to support Nuix and InsTech...
Fraud and Insurance
As we enter the second half of the 2020s, we’re facing into an unprecedented combination of internal and external pressures in how we manage fraud. How...
Insurance Innovators Fraud & Claims 2025
Matt Gilham, Director will be chairing the Fraud Stage Session Two (Staying one step ahead of the modern fraudster) and Three (Counter-fraud in the digital...
Supporting CPD Learning Across The Insurance Sector
We’re delighted to have supported and now see the launch of the innovative and accredited learning platform Insurance Knowledge Hub. As one of a handful on...
Discussing the Value of Fraud Risk Management
Modern Insurance Magazine #69 is out. And in this month’s edition we’re talking about all things risk. Picking up on the Christmas just gone we’re talking...
Topics we cover
How is insurance fraud changing?
Fraud threats are changing as criminals make greater use of data, digital channels, automation and AI. WHITELK looks at what this means for insurers, fraud teams, customers and controls.
How should insurers use AI in counter-fraud?
AI can support fraud detection and decision-making, but it needs clear governance, explainability, human judgement and a good understanding of operational risk.
Why does customer experience matter in fraud prevention?
Effective fraud control should challenge suspicious activity without creating unnecessary friction for genuine customers. The best approaches consider both fraud outcomes and customer impact.
What does good fraud governance look like?
Good fraud governance gives leaders a clear view of fraud risk, control effectiveness, ownership, escalation and whether the organisation could evidence its response under pressure.
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