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Media Mentions
The Path to Insurance Counter Fraud
In Modern Insurance Magazine #73, Matt Gilham talks about his career pathway in counter fraud and why it continues to offer a rich opportunity for new talent....
AI – Ozempic for Unhealthy Data Diet
Keeping Data Decisioning Fit in Tackling Fraud Counter fraud use cases have become the poster child of Artificial Intelligence. It’s a discipline that has led...
New Frontiers in Fraud Detection
Barbarians at the Commercial Gate In Modern Insurance Magazine #71, we take a deep dive into two decades of experience in combating underwriting fraud within...
Inside the Fight Against Fraud: Regulation, ROI, and Real-World Impact
While attending Insurance Innovators Nordics in Copenhagen, Matt Gilham, Whitelk Director talked to leading fraud solution company FRISS about the key...
Behind the Numbers: The Real Worth of Counter Fraud Work
Modern Insurance Magazine #70 is online now. And this month we’re debating how to assess the real value of counter fraud work, and discuss if ’savings’ are...
Evolv Podcast, Fintech OS
As insurers double down on AI to outsmart fraudsters, a new battle is heating up – and the stakes have never been higher. In this episode of 𝐄𝐯𝐨𝐥𝐯, Scott...
Articles
The Path to Insurance Counter Fraud
In Modern Insurance Magazine #73, Matt Gilham talks about his career pathway in counter fraud and why it continues to offer a rich opportunity for new talent....
AI – Ozempic for Unhealthy Data Diet
Keeping Data Decisioning Fit in Tackling Fraud Counter fraud use cases have become the poster child of Artificial Intelligence. It’s a discipline that has led...
New Frontiers in Fraud Detection
Barbarians at the Commercial Gate In Modern Insurance Magazine #71, we take a deep dive into two decades of experience in combating underwriting fraud within...
Inside the Fight Against Fraud: Regulation, ROI, and Real-World Impact
While attending Insurance Innovators Nordics in Copenhagen, Matt Gilham, Whitelk Director talked to leading fraud solution company FRISS about the key...
Behind the Numbers: The Real Worth of Counter Fraud Work
Modern Insurance Magazine #70 is online now. And this month we’re debating how to assess the real value of counter fraud work, and discuss if ’savings’ are...
Evolv Podcast, Fintech OS
As insurers double down on AI to outsmart fraudsters, a new battle is heating up – and the stakes have never been higher. In this episode of 𝐄𝐯𝐨𝐥𝐯, Scott...
Topics we cover
How is insurance fraud changing?
Fraud threats are changing as criminals make greater use of data, digital channels, automation and AI. WHITELK looks at what this means for insurers, fraud teams, customers and controls.
How should insurers use AI in counter-fraud?
AI can support fraud detection and decision-making, but it needs clear governance, explainability, human judgement and a good understanding of operational risk.
Why does customer experience matter in fraud prevention?
Effective fraud control should challenge suspicious activity without creating unnecessary friction for genuine customers. The best approaches consider both fraud outcomes and customer impact.
What does good fraud governance look like?
Good fraud governance gives leaders a clear view of fraud risk, control effectiveness, ownership, escalation and whether the organisation could evidence its response under pressure.
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