Rethinking What ‘Good’ Looks in Counter Fraud Investment

Whitelk at Insurance Innovators Fraud & Claims 2026 Successfully measuring meaningful change in fraud performance remains a challenge for insurance fraud leaders. In Modern Insurance Magazine Issue 77, Matt Gilham thinks ‘beyond savings’ to consider what good...

Whitelk at Insurance Innovators Fraud & Claims 2026

Whitelk is looking forward to attending and chairing three sessions at the leading insurance fraud conference Insurance Innovators Fraud and Claims 2026 in London on 24th February. Matt Gilham will be facilitating discussions on topics as diverse and fraud unmasked...

Why Human Judgement Must Lead in an AI World

In January’s Modern Insurance Magazine, Matt Gilham, Director, Whitelk considered how we need to retain ‘human-in-the-lead’ in our use of AI in tackling fraud. I recently published a short series of LinkedIn posts talking through some of the fraud detection tricks of...

New Frontiers in Fraud Detection

Barbarians at the Commercial Gate In Modern Insurance Magazine #71, we take a deep dive into two decades of experience in combating underwriting fraud within personal lines. This edition explores the valuable lessons learned and innovative strategies developed over...

Behind the Numbers: The Real Worth of Counter Fraud Work

Modern Insurance Magazine #70 is online now. And this month we’re debating how to assess the real value of counter fraud work, and discuss if ’savings’ are value or vanity metrics. You can find the article on page 47 in the Fraud Board. Check it out...