Evolv Podcast, Fintech OS

Apr 20, 2025

As insurers double down on AI to outsmart fraudsters, a new battle is heating up – and the stakes have never been higher. In this episode of 𝐄𝐯𝐨𝐥𝐯, Scott Thomson from FintechOS and Matt Gilham from WHITELK Fraud Performance Consulting discuss how AI is reshaping fraud prevention – and why fraudsters are getting more creative than ever.

We cover:

How AI is redefining fraud detection and prevention
Why fraud is surging in areas like pet and travel insurance
The rise of “fraud as a service” — and what it means for insurers
Predictions on whether AI can truly stay ahead

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Matt Gilham

CEO

Matt Gilham leads WHITELK with 30+ years’ experience in fraud risk management, insurance fraud prevention and corporate fraud. He helps organisations modernise fraud prevention through strategy, data-led approaches, technology and operational change. Matt also contributes through articles, podcasts, webinars and conference speaking.

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In Modern Insurance Magazine #73, Matt Gilham talks about his career pathway in counter fraud and why it continues to offer a rich opportunity for new talent. TALKING RUBBISH? The path from corporate fraud investigation to insurance fraud data strategy Twentysomething...

AI – Ozempic for Unhealthy Data Diet

Keeping Data Decisioning Fit in Tackling Fraud Counter fraud use cases have become the poster child of Artificial Intelligence. It’s a discipline that has led the way in predictive analytics for well over a decade. Over the past year, our appetite for implementation...

New Frontiers in Fraud Detection

Barbarians at the Commercial Gate In Modern Insurance Magazine #71, we take a deep dive into two decades of experience in combating underwriting fraud within personal lines. This edition explores the valuable lessons learned and innovative strategies developed over...