Media Assets
Podcasts
From Insurance Fraud to Corporate Liability, Cognitas Global and Lawrie Day
Matt Gilham shares his journey from fraud investigation to running his own consultancy, alongside in-depth discussion on the Economic Crime and Corporate...
Talking Insurance Podcast, Gerrard White and Steve White
Insurance fraud is evolving fast, from ghost broking and digital account takeovers to GenAI-forged documents. How can insurers stay ahead while protecting...
Evolv Podcast, Fintech OS
As insurers double down on AI to outsmart fraudsters, a new battle is heating up – and the stakes have never been higher. In this episode of 𝐄𝐯𝐨𝐥𝐯, Scott...
Threat of AI in Insurance Fraud
Join Whitelk in the company of Insurance POST, Verisk and fraud leaders from Zurich, Allianz and RSA in a webinar as we debated the opportunities and...
Evolving From Trends With Verisk at VIC 2024
In a thought-provoking interview featured in Insurance POST, Matt Gilham collaborates with leading experts from Verisk to delve into the revolutionary effects...
AI in Fraud Detection with Insurance Knowledge Hub
In the course Understanding and Combatting Insurance Fraud by Insurance Knowledge Hub, you’ll find Matt Gilham talking alongside UK insurance sector counter...
Media Mentions
Rethinking What ‘Good’ Looks in Counter Fraud Investment
Whitelk at Insurance Innovators Fraud & Claims 2026 Successfully measuring meaningful change in fraud performance remains a challenge for insurance fraud...
Whitelk at Insurance Innovators Fraud & Claims 2026
Whitelk is looking forward to attending and chairing three sessions at the leading insurance fraud conference Insurance Innovators Fraud and Claims 2026 in...
Why Human Judgement Must Lead in an AI World
In January’s Modern Insurance Magazine, Matt Gilham, Director, Whitelk considered how we need to retain ‘human-in-the-lead’ in our use of AI in tackling...
From Insurance Fraud to Corporate Liability, Cognitas Global and Lawrie Day
Matt Gilham shares his journey from fraud investigation to running his own consultancy, alongside in-depth discussion on the Economic Crime and Corporate...
Driving Collaboration to Tackle Insurance Fraud
Collaboration through reciprocal sharing of data and intelligence is crucial to tackling insurance fraud. In November’s Modern Insurance Magazine, Whitelk...
Growing Appeal of Insurance Fraud Careers
September 2025’s edition of Modern Insurance Magazine explored all things around careers and equal opportunities in the UK insurance sector. In the magazine,...
Articles
Rethinking What ‘Good’ Looks in Counter Fraud Investment
Whitelk at Insurance Innovators Fraud & Claims 2026 Successfully measuring meaningful change in fraud performance remains a challenge for insurance fraud...
Whitelk at Insurance Innovators Fraud & Claims 2026
Whitelk is looking forward to attending and chairing three sessions at the leading insurance fraud conference Insurance Innovators Fraud and Claims 2026 in...
Why Human Judgement Must Lead in an AI World
In January’s Modern Insurance Magazine, Matt Gilham, Director, Whitelk considered how we need to retain ‘human-in-the-lead’ in our use of AI in tackling...
From Insurance Fraud to Corporate Liability, Cognitas Global and Lawrie Day
Matt Gilham shares his journey from fraud investigation to running his own consultancy, alongside in-depth discussion on the Economic Crime and Corporate...
Driving Collaboration to Tackle Insurance Fraud
Collaboration through reciprocal sharing of data and intelligence is crucial to tackling insurance fraud. In November’s Modern Insurance Magazine, Whitelk...
Growing Appeal of Insurance Fraud Careers
September 2025’s edition of Modern Insurance Magazine explored all things around careers and equal opportunities in the UK insurance sector. In the magazine,...
Topics we cover
How is insurance fraud changing?
Fraud threats are changing as criminals make greater use of data, digital channels, automation and AI. WHITELK looks at what this means for insurers, fraud teams, customers and controls.
How should insurers use AI in counter-fraud?
AI can support fraud detection and decision-making, but it needs clear governance, explainability, human judgement and a good understanding of operational risk.
Why does customer experience matter in fraud prevention?
Effective fraud control should challenge suspicious activity without creating unnecessary friction for genuine customers. The best approaches consider both fraud outcomes and customer impact.
What does good fraud governance look like?
Good fraud governance gives leaders a clear view of fraud risk, control effectiveness, ownership, escalation and whether the organisation could evidence its response under pressure.
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