Talking Insurance Podcast, Gerrard White and Steve White

Sep 5, 2025

Insurance fraud is evolving fast, from ghost broking and digital account takeovers to GenAI-forged documents.

How can insurers stay ahead while protecting honest customers and keeping costs under control?

In the latest episode of Gerrard White’s Talking Insurance podcast, Gerrard White Consulting’s insurance recruitment specialist Steve Wright sits down with Matt Gilham, Founder of WHITELK Fraud Performance Consulting to talk all things insurance fraud.

Matt shares his experience building fraud teams and the strategies needed to balance AI-powered detection with the human review and trust the industry depends on.

In this podcast, Matt and Steve cover:

The latest fraud threats and how they’re changing
How insurers can layer data, AI and tech to stay effective and efficient
Why collaboration and data sharing (IFB, IFR, IFED) remain vital
Building a strong data strategy and avoiding dark data
Diverse career opportunities in counter-fraud from investigation and analytics to leadership

Whether you’re an insurance professional, fraud or data specialist or a student looking at fraud prevention, this episode is a must watch!

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Matt Gilham

CEO

Matt Gilham leads WHITELK with 30+ years’ experience in fraud risk management, insurance fraud prevention and corporate fraud. He helps organisations modernise fraud prevention through strategy, data-led approaches, technology and operational change. Matt also contributes through articles, podcasts, webinars and conference speaking.

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