Navigating The Future Of Insurance Fraud Detection
Insurance fraud is evolving fast, from ghost broking and digital account takeovers to GenAI-forged documents.
How can insurers stay ahead while protecting honest customers and keeping costs under control?
In the latest episode of Gerrard White’s Talking Insurance podcast, Gerrard White Consulting’s insurance recruitment specialist Steve Wright sits down with Matt Gilham, Founder of WHITELK Fraud Performance Consulting to talk all things insurance fraud.
Matt shares his experience building fraud teams and the strategies needed to balance AI-powered detection with the human review and trust the industry depends on.
In this podcast, Matt and Steve cover:
- The latest fraud threats and how they’re changing
- How insurers can layer data, AI and tech to stay effective and efficient
- Why collaboration and data sharing (IFB, IFR, IFED) remain vital
- Building a strong data strategy and avoiding dark data
- Diverse career opportunities in counter-fraud from investigation and analytics to leadership
Whether you’re an insurance professional, fraud or data specialist or a student looking at fraud prevention, this episode is a must watch!
https://www.gerrardwhite.com/blog/2025/09/talking-insurance-podcast-episode-4-fighting-fraud-with-matt-gilham
You can listen the full interview here:
Or you can watch it on Gerrard White’s website: Talking Insurance Podcast – Episode 4